This Privacy Policy explains how Woven Roots LLC (“Woven Roots,” “we,” “us,” or “our”) handles information when you use wovenroots.dev or a Woven Roots application, product, or service that links to this policy.
1. Scope
This policy applies to Woven Roots websites, applications, and services that reference it. A particular product may provide additional privacy information when its features or data practices require more detail. If you use a Woven Roots product through a business or organization, that business may also provide its own privacy notice.
2. Information we may collect
Depending on the product or service you use, we may collect information you provide directly, information needed to operate the product, and limited technical information generated through use of the service. This may include:
- contact information such as name, email address, phone number, or business information;
- account, profile, preference, support, and communication information;
- content you choose to provide through a product, such as messages, forms, photos, files, appointment information, or other records needed for the requested functionality;
- transaction or subscription information provided by payment processors, such as payment status and transaction references. Woven Roots does not need to store full payment-card numbers to provide its services;
- device, browser, operating-system, diagnostic, security, and usage information reasonably necessary to operate, secure, troubleshoot, and improve our products.
3. Business customer data
Some Woven Roots products are designed for businesses and may process information a business provides about its own customers or clients. In those situations, the business generally determines why the information is collected and how it is used, and Woven Roots processes the information to provide the contracted service. The business’s own privacy notice may apply to that information.
Where a product supports sensitive records, such as qualification or health-related responses, signed forms, or private media, those records are used only for the product functionality and business workflow for which they were provided. We do not use that sensitive content for advertising.
4. How we use information
We may use information to provide and maintain our products, authenticate users, fulfill requested features, communicate with users and business customers, provide support, prevent fraud or misuse, protect security, diagnose problems, improve reliability and usability, comply with applicable law, and enforce our agreements.
5. How we share information
We do not sell personal information. We may share information with service providers that help us host, operate, secure, support, communicate, process payments, or deliver product functionality; with an organization through which you use a Woven Roots product; when you direct us to share it; when required by law or reasonably necessary to protect rights, safety, security, and integrity; or as part of a corporate transaction such as a merger, acquisition, financing, or sale of assets.
Service providers receive information only as reasonably necessary for the services they provide and are expected to handle it under appropriate contractual and security obligations.
6. Cookies and website technology
Our website may use essential browser or hosting technologies needed to deliver pages securely and reliably. We do not currently operate the Woven Roots marketing website as an advertising-tracking site. If we later add analytics, advertising, or other non-essential tracking technologies, we will update this policy and provide any notices or choices required by applicable law.
7. Data retention
We retain information for as long as reasonably necessary to provide the relevant product or service, maintain security and business records, satisfy contractual obligations, resolve disputes, or meet legal requirements. Retention periods may differ by data type and product. When information is no longer required, we take reasonable steps to delete, de-identify, or otherwise dispose of it, subject to legitimate backup and legal-retention needs.
8. Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or loss. No method of transmission or storage can be guaranteed to be completely secure, so we cannot promise absolute security.
9. Your choices and requests
Depending on where you live and the product you use, you may have rights concerning access, correction, deletion, restriction, portability, or objection to certain processing. You may also be able to manage communications or product settings directly. To make a privacy request, contact us at contact@wovenroots.dev. We may need to verify your identity or route a request to the business that controls the relevant data.
10. Children
Woven Roots products are not directed to children under 13 unless a particular product expressly states otherwise and is designed with appropriate protections. We do not knowingly collect personal information from children under 13 through the Woven Roots corporate website.
11. International processing
Woven Roots is based in the United States. Information may be processed in the United States and in other locations where our service providers operate, subject to applicable legal requirements.
12. Changes to this policy
We may update this Privacy Policy as our products, practices, or legal obligations change. We will update the effective date on this page when we make changes. Material changes may also be communicated through the relevant product or another appropriate channel.
13. Contact us
Questions or privacy requests may be sent to:
Woven Roots LLC
contact@wovenroots.dev
wovenroots.dev