These Terms of Service (“Terms”) govern your access to and use of websites, applications, software, and services provided by Woven Roots LLC (“Woven Roots,” “we,” “us,” or “our”) that link to these Terms. By using a covered service, you agree to these Terms. If you use a service on behalf of a business or organization, you represent that you have authority to bind that organization.
1. Using our services
You may use our services only in compliance with these Terms, any product-specific agreement, and applicable law. You are responsible for information and content you submit, for maintaining the confidentiality of your credentials, and for activity occurring through your account or authorized access.
2. Acceptable use
You may not use a Woven Roots service to violate law or another person’s rights; gain unauthorized access to systems, accounts, or data; interfere with the security or operation of a service; distribute malicious code; scrape or probe a service in a manner intended to defeat technical protections; impersonate another person or organization; or use the service to facilitate fraud, abuse, or harmful conduct.
3. Business and customer data
If you use a Woven Roots product for a business, you are responsible for having appropriate authority to provide information to the service and for giving any notices or obtaining any permissions required for your own customers, clients, staff, or other users. Woven Roots will handle information as described in the applicable Privacy Policy and product agreements.
4. Third-party services
Our products may connect with third-party platforms, payment providers, messaging services, app stores, hosting providers, or other services. Those third parties may have their own terms and privacy practices. Woven Roots is not responsible for third-party services that we do not control, although we may use reasonable care when selecting and integrating providers.
5. Paid services
If a service is paid, pricing, billing frequency, subscription terms, taxes, cancellation rights, refunds, and other commercial terms will be disclosed in the applicable ordering or product flow. Payment processing may be handled by third-party payment providers. You authorize applicable charges when you purchase or subscribe to a paid service.
6. Intellectual property
Woven Roots and its licensors retain all rights in the services, software, design, trademarks, documentation, and other materials we provide, except for rights expressly granted to you. You retain ownership of content you submit. You grant Woven Roots the limited rights reasonably necessary to host, process, transmit, display, back up, and otherwise handle that content to provide and support the service.
7. Feedback
If you voluntarily provide ideas, suggestions, or feedback about our services, you allow us to use that feedback without restriction or compensation, provided we do not identify you publicly without permission.
8. Availability and changes
We work to keep our services reliable, but we do not guarantee that every service will always be available or error-free. We may maintain, update, improve, modify, suspend, or discontinue features when reasonably necessary. When practical, we will provide appropriate notice of material changes affecting paid services.
9. Suspension and termination
We may limit, suspend, or terminate access when reasonably necessary to protect users, customers, Woven Roots, third parties, or service security; to respond to legal requirements; or to address material violations of these Terms or an applicable agreement. You may stop using a service at any time, subject to any applicable subscription or product-specific terms.
10. Disclaimers
To the extent permitted by law, the services are provided “as is” and “as available.” Woven Roots disclaims warranties that are not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
11. Limitation of liability
To the extent permitted by law, Woven Roots will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data, arising from or related to use of the services. Any limitation applies only to the extent permitted by applicable law and does not limit liability that cannot legally be limited.
12. Indemnity for business use
If you use a service on behalf of a business or organization, to the extent permitted by law you agree to defend and indemnify Woven Roots from third-party claims arising from your organization’s unlawful use of the service, content your organization provides, or your organization’s violation of these Terms or applicable law.
13. Governing law
Unless a product-specific agreement states otherwise, these Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles. Applicable consumer-protection laws and any non-waivable rights continue to apply.
14. Changes to these Terms
We may update these Terms as our services or legal obligations change. We will update the effective date on this page. If a change materially affects an ongoing paid service, we will provide notice when reasonably required or appropriate.
15. Contact
Questions about these Terms may be sent to contact@wovenroots.dev.