Contact support
The best way to reach Woven Roots is by email:
What to include
To help us investigate efficiently, include the product or app name, a short description of what happened, the device and operating-system version when relevant, and any steps that reproduce the issue.
You may attach a screenshot if it helps explain the problem, but please do not email passwords, authentication codes, full payment-card details, private access tokens, or sensitive medical or health information.
Account and product issues
For login problems, unexpected app behavior, billing questions, feature questions, or other product support, email us with the product name in the subject line. We will respond as soon as reasonably possible.
Privacy requests
For access, correction, deletion, or other privacy-related requests, email contact@wovenroots.dev with “Privacy Request” in the subject line. We may need to verify your identity or direct you to the business that controls the relevant information.
Security reports
If you believe you found a security vulnerability in a Woven Roots product, please email contact@wovenroots.dev with “Security Report” in the subject line. Include enough detail for us to understand and reproduce the issue, but do not access, alter, download, or disclose data that does not belong to you.
Business inquiries
For partnerships, product inquiries, or other business matters, use the same address: contact@wovenroots.dev.